To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Items on sale are not eligible for a refund.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Only the cost of the product is refunded.
RETURN ADDRESS:
30 Day Return Policy (From Date Of Delivery) * We cannot accept or credit orders after the 30 day from date of delivery*
REFUND POLICY
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 - 9 business days.
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@multirotors.store
SALE ITEMS
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
EXCHANGES ITEMS
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@multirotors.store and we will happily reply.
*If Applicable
*If YOU damage your product while using it we cannot help responsible for negligent use. No refunds will be issued and only certain cases will be eligible for a refund.
All Returns Are Subject To a 6% Restocking Fee*